Effective leadership involves a myriad of skillsets that when properly combined and executed creates a dynamic leader that can take their teams to levels never thought possible. It involves accountability; communication; mentorship and coaching skills; time management prowess; and the ability to adapt and change course when thrown a curveball. Such challenges will amplify the strengths and weaknesses of the leader and in their ability to navigate through problem solving and decision making. Effective leadership turns challenges into opportunities by creating a team that collaborates on solutions rather than finger pointing.
Each attendee will also leave with a copy of John Matthew’s book, Game-Changing Strategies for Retailers. In Game-Changing Strategies for Retailers, Matthews walks readers through the key elements of founding, maintaining, and growing a small business. Starting with an overview of the nature of small businesses, Matthews demonstrates the importance of business planning and the intricacies of daily operations, merchandising, marketing, real estate, and capital management.
As more c-stores venture into foodservice and look to compete with quick-service restaurants, the quality of c-store cuisine is rising. Panelists share how they’re elevating their menus and improving food quality and convenience for customers, and the benefits they’re seeing. Plus, what retailers must consider when looking to upgrade their food offering. This session will focus on operators from Texas!
In the ever-evolving convenience store industry, fostering customer engagement and loyalty is essential for both small and large chains. Join us for an insightful session on loyalty programs featuring representatives from diverse retail backgrounds. Attendees will gain a comprehensive understanding of the different approaches and strategies that have proven effective for small chains versus large chains, and actionable steps they can take to enhance their own loyalty initiatives. Our speakers will discuss their unique strategies for fostering customer loyalty, covering both established and emerging approaches in the retail sector.