The Operational Edge: Best Practices from the Best in the Business
11:15 AM - 12:15 PM
In a competitive industry, operational excellence is the difference between good and great. This session brings together seasoned retailers to discuss what it truly takes to run a convenience store that excels at every level. From day-to-day operations to long-term strategy, discover the tools, techniques, and best practices that set top performers apart. Whether you’re focused on efficiency, customer service, or profitability, you’ll leave with a game plan for operational success.
1:00 PM
Burning Issue Exchange Round #1: Leading with Influence - How to inspire and mobilize teams when you're not the most senior person in the room
1:00 PM - 1:30 PM
The audience will be divided in half to maximize the conversation. Participants will be pre-assigned to a group to ensure regional and store size variety.